Privacy Policy

Facts

What does Flag do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

Social Security number and balances
Payment history and credit history
Credit scores and account transactions

How?

All financial companies need to share personal information to run their everyday business. In the section below, we list the reasons financial companies can share their personal information; the reasons chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information:

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigation or report to credit bureaus.
Does Flag Credit Union share? Yes.
Can I limit this? No
For our marketing purposes – to offer our products and services to you.
Does Flag Credit Union share? Yes
Can I limit this? No.
For joint marketing with other financial companies
Does Flag Credit Union share? Yes
Can I limit this? Yes.
For our affiliates’ everyday business purposes – information about your transactions and experiences
Does Flag Credit Union share? No
Can I limit this? We don’t share
For our affiliates’ everyday business purposes – Information about your creditworthiness
Does Flag Credit Union share? No.
Can I limit this? We don’t share.
For non-affiliates to market to you
Does Flag Credit Union share? Yes.
Can I limit this? Yes.

To Limit our Sharing

Call 1-800-458-3524 and our menu will prompt you through your choices(s) or
Visit us online; flagcu.com
Please note; if you are a new customer, we can begin sharing your information days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice
However, you can contact us at any time to limit our sharing.

Questions?

Call 800-458-3524 or send a secured email.

Who We Are

FLAG Credit Union

What We Do

How does Flag Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Flag Credit Union collect my personal information?

We collect your personal information, for example, when you:

Open accounts or apply for loans
Make deposits or withdrawals
Show your driver's license
Make a wire transfer or use your debit card

We also provide employment information and collect your personal information from others, such as credit bureaus or other companies.

Download our Privacy Policy

FLAG Credit Union Privacy Disclosure

At FLAG Credit Union, your privacy is a top priority. This notice describes how we protect the privacy of your personal information. Throughout this notice, the word "information" refers to personal information about you that may not be publicly available.

We collect information about you and our former members from the following sources:

Applications and other forms you submit to us; Your transactions with us, our affiliates, or others; Representations made by other people regarding an employment, credit or other relationship with you; Consumer reporting agencies.

We may disclose all of the information that we collect, as described above.

We may disclose information about you and our former members except as permitted or required by law to the following types of third parties:

Financial service providers, such as those that provide mortgage, securities, credit card, insurance services, and market research.

We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of the information we provide to them.

We may also disclose information about you under other circumstances, as permitted or required by law.

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal and state laws regulations to guard your information.

USA PATRIOT Act

IMPORTANT INFORMATION ABOUT THE PROCEDURES USED TO OPEN AN ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What does that mean for you: When you open a deposit account, apply for a loan, added as a signatory to a new or existing deposit. We will ask for your name, address, date of birth, and other information that allow us to verify your identity. We will also ask to see your State of Florida Driver’s license or ID, or Military ID with out of state Driver’s license. We May also ask for other identifying documents.